Integration

Integrate data across your favorite platforms and collaborate with teams without the need to switch between standalone applications.

Real-Time, Two-Way
Jira Integration

Achieve seamless, real-time synchronization across multiple Jira instances, Jira Service Management (JSM), and ServiceNow, making QuicFlow adaptable for teams of all technical levels.

Achieve Seamless Data Management with QuicFlow

Sync virtually any data accessible via API, including key fields like:

  • Custom fields 
  • Summary, status, description, and priority 
  • Issue key, comments, attachments
  • Access up-to-the-minute status updates on critical issues
  • Minimize manual entry errors through automatic syncing
  • Enable one-way or two-way syncs for precise data control
  • Deliver consistent, accurate data to all relevant stakeholders
  • Automatically restart syncing after any downtime to maintain uninterrupted data flow

Utilize powerful, built-in query language triggers to automate data flow. Independently control triggers on both sides for a high degree of customization, ensuring that only the data you need is synced.

Easily sync multiple issues under specified conditions, connect existing issues with external entities, and manage bulk syncing with advanced controls. Sync essential components like comments, attachments, and worklogs with just a few clicks.

Define data mappings that match your specific needs with Python scripts, aligning statuses, issue types, attachments and priorities across systems. Tailor sync configurations to handle any format differences between Jira, ServiceNow, and other platforms, with the flexibility to independently manage mappings for incoming and outgoing data.

Gain complete control over every detail of your data sync. Manage complex sync scenarios using easy-to-configure settings, with the flexibility to sync any API-accessible data, apply custom mappings, and establish sophisticated triggers.

Run Jira and ServiceNow side by side without manual handoffs. QuicFlow keeps work items (issues), incidents, and status updates moving between both platforms automatically – so support and engineering always work from the same picture. This powerful integration enables use cases like:

  • Incident-to-Issue Creation: Autogenerate Jira work items the moment a ServiceNow incident is logged.
  • Change Request Sync: Mirror change requests against engineering backlogs to keep releases audit-ready.
  • SLA & Priority Alignment: Reflect SLA timers and priority levels consistently across both platforms.
  • Cross-Instance Sync: Keep Jira Cloud and ServiceNow sites aligned in real time.

This creates a single, always-current record for IT and engineering teams, eliminating double entry and dropped work items.

Flexible Configurations for Any Team

From business to technical needs, QuicFlow provides adaptable integration modes, allowing you to set up your Jira sync the way that best suits your team. With a loosely coupled system, scale your Jira integrations confidently and securely.

Get Started with QuicFlow in 4 Simple Steps

01

Subscribe

Begin with a QuicFlow subscription.

02

Connect

Establish API connections for Jira and/or ServiceNow in QuicFlow.

03

Customize

Map fields and issue types to your requirements.

04

Sync

Your tools are now connected. Enjoy smooth, real-time sync across platforms.